DSSKing68
09-21-2011, 12:56 AM
I have had SK tools for years, I really like the 1/4" drive stuff in tight spaces.
It is almost next to impossible to find anyone that carries their stuff anymore, so I e-mailed customer service, only to get this response....
Good morning.
If you have not had a dealer contact you by now, that means our wholesale distributor was not able to find one for you.
Your best bet for warranty at this time would be to send your items to us directly at:
SK Hand Tool LLC
320 Dietz Ave
DeKalb, IL 60115
Please review our limited lifetime warranty policy on our website and be sure to include your name, address and phone in the package along with your items.
This was after waiting 3 weeks for a so called "dealer" to contact me.
It was a standard chrome 1-1/8" socket I had broken on a breaker bar. Not using it on an impact, or anything crazy. (I have Mac impact sockets)
I break down and send it, (because I need it)....and OF COURSE...FAIL!
My f*cking socket showed evidence of abuse or expected wear from heavy use. Hmmmmm...really? So normal everyday use that results in your shit product to break is "heavy use?"
Fuck you S-K :mad:
I'll just go to Harbor freight...at least their shit is cheap.
It is almost next to impossible to find anyone that carries their stuff anymore, so I e-mailed customer service, only to get this response....
Good morning.
If you have not had a dealer contact you by now, that means our wholesale distributor was not able to find one for you.
Your best bet for warranty at this time would be to send your items to us directly at:
SK Hand Tool LLC
320 Dietz Ave
DeKalb, IL 60115
Please review our limited lifetime warranty policy on our website and be sure to include your name, address and phone in the package along with your items.
This was after waiting 3 weeks for a so called "dealer" to contact me.
It was a standard chrome 1-1/8" socket I had broken on a breaker bar. Not using it on an impact, or anything crazy. (I have Mac impact sockets)
I break down and send it, (because I need it)....and OF COURSE...FAIL!
My f*cking socket showed evidence of abuse or expected wear from heavy use. Hmmmmm...really? So normal everyday use that results in your shit product to break is "heavy use?"
Fuck you S-K :mad:
I'll just go to Harbor freight...at least their shit is cheap.