NorthGate Ford Service Dept

[smytty]

I had to give them props...
Like most of us we hate to take our cars to the service dept of dealerships.
Chad has a guy he goes to church with thats a service advisor up there..
The guy is named Jason Durbin and knows how to treat a customer...
He called me when they pulled it in, when they found the issue,when the parts arrived and when it was finished..
Good stuff, was nice to see some places still know how to treat a customer...
Chad thanks again and tell Jason great Job..

[redfirepearlgt]

No problem. Glad it worked out for you. PM me on what they found. Thanks.

[smytty]

No problem. Glad it worked out for you. PM me on what they found. Thanks.Ill tell ya in here , nothing big.. The door on the drivers side wouldnt open after being locked... They just replaced the latch in the door... Been that way since day 1, figured might as well get it fixed for spring... Thanks again

[woodurb69]

Thanks for the props guys!

[Black Horse]

When Northgate was across the street I wouldn't let them touch my cars. They have made some excellent revisions to their Service department (especially their personnel) and I would say they are one of the best in the city. They actually completed a lemon law exchange for a friend of mine, I didn't think they would go the distance.