Well to make a long story short, I needed the upper billet pieces to a coil over kit, as mine went bad, when the bearings and races went out. I have been trying to get them since October of 2007, Kept calling and they said oh they will be in next week. Well two months ago, they came in, so I ordered them and they billed me. 3 weeks went by and I never got them, so I called. "Oh, well they billet pieces need to be coated...." or do you want us to ship them as is..... I told them to go ahead and coat them. I called today to check the status.... and they told me they don't have any and never did... I'm furious! Now I have to order a whole new kit, as they can't get replacement parts for their product! I guess they just want you to order a whole new kit..... they have them, imagine that!